Members of the Howells Patent Glazing management team have successfully completed a Chartered Management Institute (CMI) development training programme, achieving the highest professional status within management. Business development manager, Tracey Jackson and HR and finance manager, Deborah Willetts have been awarded Fellowship of Chartered Management status.
During the summer months it’s easy to throw the windows open and let fresh air flood into your home. But once the outdoor temperatures start to drop, how do you weigh up the importance of ventilation versus heating costs? Firstly, why is ventilation important? According to Allergy UK, there are around 9,000 deaths a …
Howells Patent Glazing is pleased to announce the launch of its new glass rafter roof light, Ultraline. Designed to maximise daylight, Ultraline offers architects and specifiers the freedom to use larger expanses of glass. Each joint is supported by a glass rafter, or fin, which reinforces the structure without breaking the sightline. The low-pitch …
Howells Patent Glazing is pleased to announce the launch of its new glass rafter rooflight, Ultraline which was unveiled at FIT Show 2019. Designed to maximise daylight, Ultraline allows for larger expanses of glass. Each joint is supported by a glass rafter, or fin, which reinforces the structure without breaking the sightline. The low-pitch …
What makes good service? The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.
The café was the place to be, beautiful and homely. The staff whisked dirty plates and cups off tables with smiles that were contagious. The queue was small and always shrinking and the man at the counter was happily laughing with each customer, maintaining eye contact yet never seeming intrusive. The café was the place …
We all want to be treated with kindness and made to feel like a valued customer when we buy products from businesses
Service should not be discriminative, we should all be treated like royalty when we spend our hard earned cash. We’ve reviewed these two services and here’s what we found about company standards in Britain.
I am in the process of buying a new house, or ‘the light house project’ as I like to call it. It should be an exciting time I know, but the process is more likely to make you bald than happy. What is it that makes us fall in love with a house and …
The ‘B’ word comprised of 6 letters that have caused grown men to cry. But for a British SME….. is it a good thing, or bad? The Good It is agreed by mostly all, that we want/need to achieve a unified end to our EU negotiations and that a structured exit will be the most …