Company News
A Helping Hand – RIGHT FIRST TIME
Everyone needs a little help sometimes and here, that’s exactly what we want to do. We do not offer an installation service; our experience shows that a typical customer has already engaged a builder for their home improvement project. Supply only can also be very...
HOWELLS DUO AWARDED CHARTERED MANAGEMENT STATUS
Members of the Howells Patent Glazing management team have successfully completed a Chartered Management Institute (CMI) development training programme, achieving the highest professional status within management. Business development manager, Tracey Jackson...
Ventilating Your Home
During the summer months it’s easy to throw the windows open and let fresh air flood into your home. But once the outdoor temperatures start to drop, how do you weigh up the importance of ventilation versus heating costs? Firstly, why is ventilation important?...
HOWELLS LAUNCHES NEW GLASS RAFTER ROOFLIGHT
Howells Patent Glazing is pleased to announce the launch of its new glass rafter roof light, Ultraline. Designed to maximise daylight, Ultraline offers architects and specifiers the freedom to use larger expanses of glass. Each joint is supported by a glass rafter,...
HOWELLS LAUNCHES NEW GLASS RAFTER ROOFLIGHT
Howells Patent Glazing is pleased to announce the launch of its new glass rafter rooflight, Ultraline which was unveiled at FIT Show 2019. Designed to maximise daylight, Ultraline allows for larger expanses of glass. Each joint is supported by a glass rafter, or...
Good service: Is it always the staff to blame?
What makes good service? The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return...
SORRY, THE COFFEE MACHINE IS BROKEN… AGAIN
The café was the place to be, beautiful and homely. The staff whisked dirty plates and cups off tables with smiles that were contagious. The queue was small and always shrinking and the man at the counter was happily laughing with each customer, maintaining eye...
Do They Really Value Us?
We all want to be treated with kindness and made to feel like a valued customer when we buy products from businesses
Does this sound like good service to you?
Service should not be discriminative, we should all be treated like royalty when we spend our hard earned cash. We’ve reviewed these two services and here’s what we found about company standards in Britain. Picture this: Its 9:30, they are an hour and a half late....