Following the success of its GQA approved Rooflight Familiarisation Workshop launched earlier this year, Howells Patent Glazing is pleased to introduce a new basic version, online. Divided into three sections the online workshop examines elements of the complete practical workshop and contains useful assembly and installation information for the company’s slimline double-pitched rooflight – from …
As construction sites across the UK reopen and contractors return to work, we are presented with an extraordinary opportunity for change. Beyond flexible working, employee health and wellbeing, and green business practices, lies a chance for self-improvement – advances that can lead to higher profit margins and business efficiency. By developing your rooflight installation …
Continuing professional development might be a pain, but we all need to do it. Adding to our growing pile of knowledge and skills, keeping our hand in the qualifications that we may have done years ago. You may not even think you are doing it, but you are. Every time you watch a webinar, or …
Members of the Howells Patent Glazing management team have successfully completed a Chartered Management Institute (CMI) development training programme, achieving the highest professional status within management. Business development manager, Tracey Jackson and HR and finance manager, Deborah Willetts have been awarded Fellowship of Chartered Management status.
During the summer months it’s easy to throw the windows open and let fresh air flood into your home. But once the outdoor temperatures start to drop, how do you weigh up the importance of ventilation versus heating costs? Firstly, why is ventilation important? According to Allergy UK, there are around 9,000 deaths a …
Howells Patent Glazing is pleased to announce the launch of its new glass rafter roof light, Ultraline. Designed to maximise daylight, Ultraline offers architects and specifiers the freedom to use larger expanses of glass. Each joint is supported by a glass rafter, or fin, which reinforces the structure without breaking the sightline. The low-pitch …
What makes good service? The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.
The café was the place to be, beautiful and homely. The staff whisked dirty plates and cups off tables with smiles that were contagious. The queue was small and always shrinking and the man at the counter was happily laughing with each customer, maintaining eye contact yet never seeming intrusive. The café was the place …
We all want to be treated with kindness and made to feel like a valued customer when we buy products from businesses