Howells Patent Glazing provide invaluable help and advice to their clients!
With the launch of a new glazing advice and ‘top-tips’ section on our website, our team are looking forward to a new wave of clients hitting our site!
Howells’s sales team, both new and long standing, have to complete a rigorous training schedule before being able to deal with customers. The scheme involves the team spending time in the business’s manufacturing plant, physically constructing their products. Once the sales team has an understanding of Howell’s manufacturing process, they then move on to working with the fixing teams to understand the parameters of the materials and job specifics of the contracts. This demanding training scheme allows the sales team to fully understand Howell’s offering and fulfill our customers’ needs, with an unrivaled approach.
Tracey Jackson, Marketing Manager at Howells Patent Glazing said, “our Cradley Heath based manufacturing firm have technical departments in both the supply only and estimating/construction departments, and our staff often receive queries regarding how to achieve the best results using our product. The logical step for us was to offer our advice and knowledge openly those who may need a little help. As a firm we are committed to excellence and this year, for the very first time, we have entered the Express and Star awards for Business of the Year and Family Business of the Year. 2016 has already been phenomenal for new business and we hope that the rest of the year will be equally as successful”.
Gary Howells, Director at the firm, has been with Howells since he left school and has travelled through all of the manufacturing departments to now head the sales division. He has first-hand knowledge of the systems that Howells use, as he had a major influence on the design and application of the bars. He has also installed the systems, so understands the full requirements of the bars, how they perform and has vision to understand where they need to evolve.
Dave Bennett, General Manager, has over 30 years’ experience in the firm. Beginning his career as a draftsman, and then joining Howells as an estimator 20 years ago, he has proved his worth time and time again by project managing contracts from £2,000 through to £1,000,000.
Our specialist glazing firm specialises in aluminium roof glazing systems and make bespoke glazing solutions to cover a wide variety of problems. These range from covering swimming pools or unused quadrangles at schools to create extra classroom space, glazed extensions to living quarters, entrance canopies to schools/hospitals/shopping malls or roof glazing to shopping malls/factories/offices to create natural light. Howells also undertake heritage jobs, such as Windsor Royal Station and Stoneleigh Abbey, as well as high profile contracts such as Millennium Point in Digbeth and Alton towers Orangery. With our years of experience, we are confident that we can give you the free glazing advice and tips that can help you get the job done!
We are proud of our level of staff and we believe that we have a solution to almost every glazing issue or query – from the creation and design of bespoke pieces to installation and styling.
To find out more about our Advice and ‘top tips’ section, please visit www.howellsglazing.co.uk